Privacy Policy

Last updated: August 20, 2026

UniConnect (“we”, “us”, or “our”) operates the website and service at uniconnectgh.com. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our site or purchase mobile data bundles.

1. Information we collect

We collect only the information needed to process your order and deliver your data bundle:

  • Contact details: your name, email address, and phone number.
  • Order details: the bundle selected, the recipient phone number, and your school or customer type if applicable.
  • Student ID: only when you identify yourself as a student and select a participating school.
  • Payment information: we do not store your mobile money PIN or card details. Payments are processed securely by Paystack, and we receive only the transaction reference and confirmation status.
  • Technical data: standard browser and device information such as IP address and browser type, collected automatically to keep the service secure.

2. How we use your information

We use your information to:

  • Process and fulfill your data bundle order.
  • Verify payment and resolve transaction issues.
  • Communicate with you about your order, support requests, or service updates.
  • Improve our website and prevent fraud or abuse.

3. How we share your information

We do not sell your personal information. We share data only with trusted service providers who help us operate the service:

  • Paystack - for payment processing.
  • Hubtel - for mobile data disbursement to network operators.
  • Network operators (MTN, Telecel, AT) - to deliver the data bundle to the recipient number you provide.

4. Data retention

We keep order and transaction records for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data by contacting us, subject to any legal record-keeping requirements.

5. Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS/TLS), access controls, and secure hosting. While we work hard to protect your data, no online service can guarantee absolute security.

6. Your rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data, where applicable.
  • Object to or restrict certain processing of your data.

To exercise any of these rights, contact us using the details below.

7. Cookies and tracking

We use essential cookies to keep the site working and analytics cookies to understand how visitors use our service. You can control cookies through your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

9. Contact us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

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